Tier 1 · Lead Capture
The phone-answering bench for shops losing after-hours calls.
An AI chatbot, FAQ answering, lead capture, and scheduling — wired into the CRM you already run, answering in your voice, and routing every conversation to a name and a number on your calendar. Built for shops whose lead flow is steady enough to want more inside, not more overhead.
Feature
AI chatbot
Answers "Are you available in [zip]?" and "What does it cost?" in your voice, around the clock — so the lead who hits your site at 9pm still gets a reply before the morning.
How it runs
- Chat trained on your service list, hours, and zip coverage — not a generic answering script
- Tone matched to your shop — the words you already use on the phone, not a bot cadence
- Replies fired within seconds on web chat and SMS, no after-hours staffing required
What it produces
- After-hours leads stop bouncing. The phone rings Monday for the jobs the chatbot already qualified on Sunday night.
Feature
FAQ answering
Pulls from your service list, pricing tier, and hours so visitors don't bounce off the page looking for an answer that's two clicks away — or the one they're already on the phone about.
How it runs
- Knowledge base built from your real service list, base rates, and hours — not the manufacturer boilerplate
- Common questions answered inline so the visitor never has to dig for the answer
- Gaps flagged back to us — questions the bot can't answer get logged and added within the same week
What it produces
- Visitors get the answer on the page they're already reading — fewer bounces, more calls that turn into booked jobs.
Feature
Lead capture
Every chat, every form, every missed-call text-back routes name, contact, and intent straight to your CRM or inbox — no leads dying in a spreadsheet or a personal phone.
How it runs
- Name, phone, email, and intent captured on every conversation and pushed to your CRM
- Email + SMS notification fired to you the second a qualified lead comes in
- Missed-call text-back triggered within seconds — the same lead, before they phone the next shop
What it produces
- Every lead lands in one place with the contact info already attached — no "who was that number again" on a Tuesday morning.
Feature
Scheduling
Qualified leads land on your calendar with a same-day reminder so the appointment actually shows — not the no-show that wasted the morning slot you held for them.
How it runs
- Qualified leads booked direct to your CRM calendar (ServiceTitan, Housecall Pro, Jobber, GoHighLevel)
- SMS + email reminder the day before so the appointment doesn't slip to next week
- Reschedule link sent before the confirmation window closes — no wasted slot, no phone tag
What it produces
- A booked appointment that actually shows — the slot on the calendar stays full and the morning isn't spent chasing no-shows.
Who it fits
Small home-service shops that just want the phone answered and the form filled out.
One to three trucks, a list of past customers you don't have time to call back, and an after-hours problem that doesn't have an after-hours staff. Lead Capture is the bench that answers the phone, fills the form, and books the appointment — without making you hire a part-time office person.
- One to three trucks, one phone line, no after-hours staffing
- Missed calls and after-hours web leads going to a competitor today
- A CRM you already use (ServiceTitan, Housecall Pro, Jobber, or GoHighLevel) — no swap required
- A website that gets traffic but doesn't convert it because nobody is on the chat
- A budget for an answer, not a full back office — and the willingness to go live in under a week
Next step
Two paths off this page.
If you're still weighing benches, line Lead Capture up next to Office Assistant, Growth System, and Fractional Operations. If you've already seen the fit, book a discovery call and we'll come back with the numbers within one business day.